Human Resources: A Catalyst for Change and Impact
Meet Dilupa Fernando, HR Specialist at UNDP BMS/GSSC in Copenhagen, who shares with us an inspirational career journey guided by a strong belief in the transformative power of Human Resources.
Human Resources (HR) a field often associated with paperwork, policies, and procedures. But what if I told you that HR professionals are actually the unsung heroes behind organizational transformation? That’s the driving force behind my career, a passion that has led me from the bustling streets of Sri Lanka to the heart of the United Nations in Copenhagen.
Let me take you back to the beginning. My journey started in Sri Lanka, where my education at Ave Maria Convent, the University of Sri Jayewardenepura, and the University of Colombo, fuelled by the country’s free education system, ignited a passion for making a difference. After a decade of impactful work with organizations like World Vision International and Room to Read International, the UN, with its unique mandate and global reach, beckoned.
In 2013, I took the leap and joined The United Nations Development Programme (UNDP) as an HR Analyst and Talent Development Manager in Sri Lanka. I immersed myself in the role, seeking out growth opportunities through virtual detail assignments that broadened my horizons and skillset. Throughout my journey, UNDP has been incredibly supportive, especially as a working mother, creating an environment where I could thrive both personally and professionally.
Fast forward to today, and I’m an HR Specialist at the Global Shared Services Center (GSSC), leading the Classification Unit, where we classify job profiles across UNDP. But HR at UNDP is so much more than job titles and descriptions. It’s about forging strategic partnerships, facilitating change, collaborating with diverse teams, and leading with empathy. We’re not just managing people; we’re shaping the culture, empowering staff, and driving real impact.
Take my previous role leading HR in the Sri Lanka Country Office, for example. I spearheaded transformative initiatives in learning and development, gender equality, disability inclusion, and Prevention of Sexual Exploitation and Abuse (PSEA). This critical initiative works to safeguard communities from exploitation and abuse by aid workers. We implemented robust policies, training programs, and reporting mechanisms to create a safe and secure environment for everyone. Our team’s tireless efforts earned the office the prestigious Gold Certified UNDP Gender Equality Seal. When the COVID-19 pandemic and economic crisis hit, we prioritized staff well-being, leading salary survey efforts to ensure fair compensation in challenging times.
Working in HR at UNDP is a constant reminder that we’re part of something bigger than ourselves. Whether we’re collaborating internally or engaging with external partners and communities, our work is interconnected and driven by a shared purpose. As we approach the 5th anniversary of UNDP’s People for 2030 Strategy, a comprehensive initiative to transform the organization’s culture and capacity, I’ve seen firsthand the incredible progress we’ve made in talent acquisition, staff recognition, well-being, and development. UNDP’s unwavering commitment to continuous learning, in particular, is something I deeply admire.
I always tell my team that challenges are simply opportunities for growth in disguise, a philosophy that has guided my own career. Now, it’s my turn to pay it forward, creating those same growth opportunities for our staff. We want new team members to feel empowered from day one, not only by understanding the organization but by charting their own path to success within it.
If you’re considering a career at UNDP, we’re looking for individuals who are passionate about making a difference. We want people who are driven to excel and who are excited by the prospect of tackling complex global challenges. Do you dream of a career where your work can touch the lives of millions? At UNDP, you’ll have the opportunity to contribute to sustainable development programs that address issues like poverty, inequality, and climate change.
But being passionate isn’t enough. We also need people who are accountable. This means being responsible for your actions and decisions, and being committed to the highest ethical standards. It means being a team player who is willing to go the extra mile to support your colleagues and advance our mission. Our donors are the lifeblood of our organization, and we are committed to using their resources wisely and efficiently.
Finally, if you’re looking for a safe space to grow and develop, UNDP is the place for you. We offer a wide range of training and development opportunities to help our staff reach their full potential. We also believe in creating a culture of inclusion and respect, where everyone feels valued and supported. If you’re ready to embrace challenges, drive positive change, and make a real difference in the world, UNDP is the place for you.
